Mike Brown

Review of Cablevision - Optimum

Waited 45 minutes on hold and a terribly rude man ...

Waited 45 minutes on hold and a terribly rude man would not even listen to my reason for calling which was technical. He clearly did not know what I was saying as it was over his head and he had no patience or listening skills. NO LISTENING and rude from hello. Did I mention rude yet? I thanked him and hung up. I was calling because my Internet Protocol Vonnage Phone technicians had a question, but never got to ask it...SMH