Oscar Reyes

Review of Sears, Roebuck and Co.

I stopped by today at Oak Lawnn location. I was lo...

I stopped by today at Oak Lawnn location. I was looking for an specific item. I met an associate and I did a question: " if it's not here, we don't have it". She didn't offer any help, she just kept walking while she said that. Very poor costumer service. A chain who, precisely was known for that.
Now I know why they are losing many branches. The products, is another story, craftsman still been a leader, and the life time warranty is a plus, but...