Lucits Dean

Review of UH-Downtown

If I were able to I would rate this "University" 0...

If I were able to I would rate this "University" 0 stars. Unfortunately, it is not due to the school's curriculum or teachers, it would be due to how former students are treated after they graduate or transfer. I am currently in the process of purchasing a home. After 4 years there, of course I owe the school money. My lender needed information stating that the money owed was to the school and not the Federal government (which it was not). I spoke with Donald Hocks in the Business Department (cashiering) who treated me as if I owed HIM the money. He was rude and stated they do not provide letters (which the Financial Aid department stated they do). He was very condescending in his tone and even had the nerve to give me the wrong number to the head of Student Services. It wasn't until I called Financial Aide back that he even called me to give me the right number. However, Trina and Meghan Lane proved to be very helpful to me. Even though the information provided by Mr. Wicks was still incorrect. Since I have not been to the school in ages, I cannot access student services (he knows this). The blatant rudeness and disrespect has completely turned me off from this school. I can't believe he even works in a department known to have fairly good customer service. It was Financial Aid that surprised me with their desire to find the answer for me. Still... DONALD WICKS, learn how to speak to your fellow human beings with some respect!