My boyfriends left arm broke both bones. When we a...

My boyfriends left arm broke both bones. When we arrived to the er there was only one person there. While he was writhing in pain, the person who checks you in then decided to help the woman first even after she asked him to help my boyfriend first, but he refused while also taking his time. After the surgery on the 27th at 7am done by 9am it is now a day later on the 28th, and we still haven t spoken to either of his doctors. No pictures have been received for the after surgery, and we re not even sure what all they have done to his arm. Besides this, we were also given no instructions on how to treat it. While the nurses tried to be as helpful as they could, with no information from the doctor it seemed as if they were either poorly informed or all on different pages. For all of our questions it would be we need to wait on the doctor or we would receive an answer from the nurse that seemed more like a guess. This entire experience has been extremely unpleasant and I would much rather prefer the longer drive for a better hospital. If there is anyone who knows how I could get in contact with someone to speak about this specific situation, and the doctor involved, it would be helpful.