Every time I go to this optometry I always end up ...

Every time I go to this optometry I always end up with problems. I decided to buy contact lenses from them once and they were perfect. But the second time I ordered them they irritated my eyes so much. I then came to find out that those lenses were expired/defected. Not to mention, their 1-year warranty isn't what they say it is to be. Overall, they are very rude and not helpful at all. They don't care about what their customers have to say.