It truly is shocking to experience the standard of...

It truly is shocking to experience the standard of service I have received from Glocell the last two weeks. On your website you state it is your policy to have your directors call customers on a regular basis.

I honestly wish one of Glocell's directors will phone me in order to discuss this matter urgently.

Every month I receive 10 gig of anytime data in two allocations. One sms notifying me I have been allocated with 3gig and imediatly afterwards a second sms notifying me that I have been allocated with 7gig. On 1 January 2017, I received an sms notifying me I have been allocated with 3gig of data but I never received the 7gig. Checked my balance but nothing.

On 3 January 2017, I phone customer support and have been phoning everyday and have send emails. Nobody responded to the email and everytime the people at customer support say the matter has been send to the I.T. department. I even spoke to Maria in accounts at head office on 11 January 2017, still, I have had zero feedback and still havent received my data.

I use my data for the company I work for and I want to know how are you going to compensate me for the two weeks I had to go without my data? I am legally entitled to 10gig of data every month on the first day of the month, as per my contract. What you are doing is illegal and have breached my contract.

I am forced to take all of this info and distribute it on all social media, newspapers, family, friends and every single person I can think of.

Shame on you Glocell, how can you work with klients when you steal from them!? You are a disgrace as a service provider.

I dare anyone of the directors to phone me, if they have the guts. Which I know will not happen, just like nothing happend from 3 January up until now 15 January 2017.