Have used J&R a number of times. I have previously...

Have used J&R a number of times. I have previously sent a warranty item back as instructed & I gave up calling them for a refund. On my last purchase the amount I was invoiced was less than the amount taken from my card. Arrogant staff won't put you through to accounts or get them to call back (& don't give me covid as an excuse J&R 'cos that's a crock). They've lost my custom. Buyer beware. You know what they say about paying peanuts.