L

Laura Lane

3 years ago

Appalling, avoid at all costs to buy anything from...

Appalling, avoid at all costs to buy anything from here. We ordered online a set of boss, stand and targets about two months ago and still haven't got our full order, after following several times by phone. They never get back to us and have to keep on calling them. Firstly, the stand arrived late, on its own, with fittings missing. After calling them, we were told the boss was delivered separately and they would find out what had happened to it. Next they told us it had been delivered days ago. Normally now we get emails or texts to let us know when things are delivered but nothing from them. We never received it. As luck would have it, one day driving to the next village down the road, we happened to see outside a house a big package which looked like a boss. We looked at it and it was our boss, with our name and address. It had been delivered and signed for at this house, we don't know them, about a mile from ours. So luckily we got it, not thanks to The Archery Shop who did not care a bit about it all. We are still waiting for the stand fixings. Last call was about 2 weeks ago when they said they were sending this in the next few days. We will have to call yet again on Monday to see if we will ever get them. Lost the will to live and will never EVER buy from is shoddy terrible company again.

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