Its so confusing and daunting when you do not know...

Its so confusing and daunting when you do not know when you will be verified (been waiting for almost a week now putting off other jobs) and there is no office number to at least call... I think they should at least tell us when we would be verified after induction than telling us oh! you will be verified in atleast 2days so we are clear in our minds than to wait and not know when we will be verified.