Rachel Vela Review of Jackalope ranch
We had reservations for 4 on Saturday. We had pla...
We had reservations for 4 on Saturday. We had planned on having a nice dinner with friends and a movie after. The evening started out fine. We were seated right away, which was nice. Once our server Tom, came by it went down hill from there. My friend was asking him some questions about their drink selection. Tom, didn't seem to want to be bothered, so she quickly ordered her drink, so as not to keep him. It took him a while to come back to take our meal order, I asked if a particular dish was served wiith BBQ sauce, once I learned that it was, I asked him to take the others order while I selected a different dish. He said, "I will come back" and the others at the table just looking at one another. That first incident, was a lil funny. We thought maybe he misunderstood me. Nope. He was just rude. Once we placed our order we wanted to add something to our order, Tom looks at us annoyed and says "geesh!." as he walks away. Now at this point we should have received our bread basket which we didn't, we had to ask for it. When he finally came over to our table he tells us that hes going to call a manager over. At this point my friends were stunned but I was glad to have a manager at our table, since I had a word or two to share with him about his server, Tom. Now, I know it seems like I'm leaving something out of this review, like maybe that we were rude to Tom, or that we were being difficult but I promise we were not. I still don't know why Tom was so rude to us. Maybe he was having a bad day, I don't know. Needless to say, when the manager came over he didn't see a problem with adding a salad to our order. I shared my thoughts with Tom and the manager. I told them I did not appreciate the type of service we were receiving and how rude Tom was behaving with us. He of course acted as nice as could be in front of his manager. From the look on Tom's face, I don't think very many people confront him on his attitude. The manager handled the situation very well, which is why I gave them 2 stars. I will not be returning to Jackaloupe Ranch any time soon.
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