The worst customer service I have ever seen in a d...

The worst customer service I have ever seen in a double tree hotel. Lousy receptionist, could attend to my family needs at check in. The duty manager can solve the problem. Just realized that the hotel facilities are weak, and the rooms were not clean enough. If I had known, I would not book a single hour. The Hilton Honors and the Twitter account did not help much. The all refuse to share the contact information of the manager.