Jason Jones

Review of Best Western Saddleback Inn & ...

I was about to book your hotel and decided to read...

I was about to book your hotel and decided to read the reviews. Just have to say that I have been laughing and shaking my head reading the unprofessional, blame-shifting, attacking comments from the management on these reviews. After reading them, I would never stay here, even though it looks like a nice hotel. I will book elsewhere. If that's how you communicate publicly in writing to your customers, God only knows how you treat them when no one is watching. Time to grow up... accept the feedback, change when things are wrong, and move on. How immature!