Raven R.

Review of Hilton Americas Houston

Wow! Did you people stay at the same place as I d...

Wow! Did you people stay at the same place as I did? NO REFRIGERATOR. Well, we requested one and it didn't work and they had no replacement. Just started putting them in only half the rooms & very tiny - no freezer of course. Oh yes, but they had a coffee maker? Who on earth thinks a coffeemaker is more important than a fridge - symbolism over substance?!

Rooms are not as depicted on website - bait and switch! I now have learned to distrust all hotel pictures due to this Hilton. It's just not honest.They are dark, small and very 70's decor.

Internet is slow and connection plug was damaged. One phone worked, the other didn't.

Though it was trouble for us, we checked out and went across the street to the Embassy suites. Got a better rate, better room - with a fridge and complementary internet.

I'd stay clear of this place, especially for the money!