Hayden Ledoux

Review of Opelika Ford Chrysler Dodge Je...

Went to get our free oil change, set up an appoint...

Went to get our free oil change, set up an appointment on the number given to us to do so, show up for the appointment, and we were told we didnt have one. They said that we called the "call center" and they dont have access to make appointments. But the representative that we set the appointment with followed through. So now an hour later we are still waiting on our car to get the oil changed and they havent even took it into the garage. Horrible customer service and communication.