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Paul Serwatka Review of L.L. Bean, Inc.
Absolutely horrible customer service. They pride t...
Absolutely horrible customer service. They pride themselves on customer satisfaction, but they show it in no way. Tried to exchange a pair of slippers due to the fact that one did not fit properly (it was slightly larger). I was told that it was over a year since purchase (even though a received them as a gift) and they would dispose of them. They made it out to seem like I was trying to get money back. All I wanted was a pair of slippers that fit properly. It's best to not purchase anything at all from them unless you want hassle.
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