R

Robert Wirth

4 years ago

Unethical management.

Unethical management.

Be very careful. If it were me I would look elsewhere and am about to.

When I joined they told me that I had the choice of letting family members charge or not charge to my account. I was told that they could limit charges to 200 a month. This was my reason for choosing this place. This let my family be able to get a sandwich or water or... with in reason.

Last night at midnight I got an email telling me that someone on my account had purchased 552 dollars in personal training. Hmmm 200 dollars think not.

I called because this was certainly a mistake and got told not only do they not limit the charges but the 552 is non refundable and.... get this i only get 7 not 8 visits.

The place is nice about the same as Lifetime but has lousy hours in comparison and does not stand by what they tell you when you sign up..

I know this is a business. I know a contract was signed by a family member. I do find it convenient that nothing was sent to me about this even in email until the 3 day right to cancel the contract had expired.

So . Fair facilities. Lousy hours. If they told you they would limit spending in their facility they blatantly lied. Service while at the facility is about on par with the YMCA in my opinion.

I am going to go see my contract and If it is legit I will be there until those sessions are used and they will never see another dollar of mine.

My personal opinion and advice is go look up the street at something cheaper and than hire a personal trainer. Get a trainer off craigslist for half the money and they supply the place to work out or for quality there are solutions just up the street.

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