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Madelein Oosthuizen

3 years ago

We are in the process of purchasing a brand new Ni...

We are in the process of purchasing a brand new Nissan X-Trail 2017 model. Unfortunately, they are providing the Sat Nav with 2013 maps. They have stated they will try to install the 2015 version but I feel we are justified in requesting 2017 software. They have refused stating unavailiblity but also not willing to provide it free of charge once it becomes availible. The actual Nissan dealer selling us the car seem to have no control over this - their service has been brilliant! I'm giving 2 stars because if nothing else, Nissan SA staff has been friendly. Car and dealer excellent but very disappointed in this aspect of our Nissan purchase.

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