Abbey Pearson

Review of Tennova

My 3rd child was born 11/6/2015 here. The entire e...

My 3rd child was born 11/6/2015 here. The entire experience was absolutely horrific, humiliating, painful & traumatic. So much that it's taken me over a year to write about it. If you're thinking of having your baby here - don't.
The morning started w/ an extremely unprofessional registrar. She rudely informed me that my surgery wasn't scheduled until 11:30 a.m. (3 hrs later) rolled her eyes & blamed doctor for the mistake. Turns out it had been rescheduled & the hospital staff had failed to call me.

I was taken up to the L&D floor by 2 nurses who complained loudly the entire way. They talked about how incompetent my doctor was & how he was forgetful & "scatter-brained" This was my 1st C-Section experience and was extremely urgent due to complete placenta previa, so I was already nervous about the procedure.

Surgery was difficult & my baby was immediately taken away for several hours. I was left ALONE in the recovery room for all that time. Still numb from surgery & unable to move. Repeatedly asking about my baby & nobody seemed to know anything. This was torturous!
Afterward I found out that while I wondered if my baby was alive that my visitors were seeing, holding, & photographing him. That my husband wasn't allowed back to my room to see me.

I pleaded w SEVERAL people to get anyone available or willing to bring my new baby to my room. Begging was to become the only way to get anything needed. Water, food, help to the bathroom, help sitting up, pain relief, catheter changes... anything. It was degrading.
I cried, the nurses huffed, complained, talked to me with disdain. Acted as if I was an annoyance. Not a patient. Not even a human being. Not a single one of them showed any compassion.

They failed to properly keep up with orders for pain relief. But I was terrified to complain after my previous request was met with a stern scolding.

In such excruciating pain that I couldn't sleep & felt delirious. If I could've gotten up I would have left!

The 1st night one of the nurses changed my catheter bag & spilled the entire contents on the floor beside my bed. Nobody EVER came in to clean it up & it dried there.

Housekeeping NEVER cleaned anything during my stay including the toilet or floors, never emptied the container of soiled linens, the room trash or the "biohazard" trash in the restroom. It was disgusting.

I was left to lay in the same filthy bloody sheets for my entire 3 day stay.

On day 2 we were told that my son's blood sugar was low & that he would be sent to the NICU to receive IV fluid. They actually BLAMED ME. Told me I should've asked for a Lactation Consultant knowing I had been pleading for one the whole time.

When they brought the baby back that evening, I asked the nurse to help me to a position to hold him. She refused. And told me to "wake him (motioning to my husband, sleeping on the sofa) if you need help". Then just walked out.

I was discharged on the 3rd morning but the baby wasn't. Still couldn't stand up on my own. But since I was discharged they no longer even tried to come by my room. We then sat there until 10pm that night waiting on the pediatrician.

When she finally came around & made sure to let me know that she had "a long day" was condescending to my husband & short with answering my questions. She also remarked that "you look TERRIBLE, you shouldn't have been discharged yet". BUT as a testament to how much she just didn't care, she left.

There were no nurses at the station or in the hallway. Nobody answered my repeated calls to the desk. Finally at nearly 11:00 pm my husband, along with my 5 & 7 year old children carried my bags to the car. Then came back to get me & the baby. My husband had to find a wheelchair. Still no nurses.

Had to leave out a lot of details to shorten this "review" Hopefully this little bit will prevent another woman from having to go through the hell that I did here.