Becky Winchester Review of Silverstein Eye Centers
Went for a follow up visit after cataract surgery ...
Went for a follow up visit after cataract surgery waiting room was full amidst a COVID pandemic I had a major surgery two weeks ago and was left in the waiting room with the excuse that they only had three doctors in that day. After waiting for an hour I checked and they told me there were two patients ahead of me. Unacceptable especially when they called me three times to make sure I would be there on time for my appointment why didn t they reschedule. I know the answer. I am in my global period from my surgery so they weren t going to get paid for my visit as it was included in the money they received for my surgery. I am very disappointed as their location was convenient but not at the cost of my health and time. I will make my insurance company aware. Additionally my ride had left me there because they didn t want to wait so I ended up having to walk two weeks out from having a double mastectomy where I had three invasive cancers and a DIEP flap reconstruction. Not a happy patient!

Comments: