Paul T

Review of Glendale Dodge Chrysler Jeep

Ripoff! go to Glendale Dodge for vehicle service...

Ripoff! go to Glendale Dodge for vehicle service if you enjoy paying way too much.

My 77 year old father brought his dodge to Glendale Dodge to troubleshoot a check engine light. They performed a diagnosis and found that one or both O2 sensors needed to be replaced. Here was the cost breakdown:

$120 Diagnostic fee: (only paid if customer declines job)
$95 Downstream O2 sensor
$240 Labor

$335 Total

I thought this was pretty over-priced so I called Simi Valley Dodge and requested a quote for the same job. Here is that cost breakdown:

$95 Diagnostic fee: (only paid if customer declines job)
$95 Downstream O2 sensor
$130 Labor

$225 Total

I went down to Glendale Dodge on my father s behalf and talked to the service writer Marvin Melara. I asked why they were about $100 more for the same job and he basically just shrugged his shoulders. I feel bad because I recommended going to the dealership to my dad so he would be assured of getting genuine parts and could expect expert service. Now I feel bad because I sent him to a business that over-charged him. I m pretty sure the tech only spent 30 minutes diagnosing and 30 minutes replacing the O2 sensor- I might be wrong but $240/hour is a pretty crazy labor rate.