Mandi Barnhart Review of Chateau Chantal Winery and B&B
Poor custamor service!!!! The guy at the register ...
Poor custamor service!!!! The guy at the register ignored us, while he packed a wine order, then we could hardly understand him with the mask. He needed to speak up. Said we needed a reservation even though, literally no one else was around. When he finally acknowledged us, we started the reservation process, then more customers came in. He CLEARLY needed help at the front. There were other workers just standing around at the bar. We finally just left, frustrated and took our money elsewhere. A few details would EASILY have fixed the problem, 1. SPEAK UP!! masks are necessary right now but you need to speak up to be understood. 2. A couple colleagues could've come and helped him, while they waited for people at the bar. 3. He could've acknowledged us when we first walked in. Needs basic courtesy instruction!
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