T

Teasha Young

4 years ago

Horrible. Went to pool and fell on my side twisted...

Horrible. Went to pool and fell on my side twisted my ankle. Not one slip mat or at least flooring that had non. Slip strips on it !! All ceramic floors. I was walking so careful and it didn t matter I went flying. Not a person who worked in pool area just s camera. Still no one came to help had to get myself up off floor with out slipping again. Called reception and she said didn t u see sign that says be careful slippery! Meanwhile there is a blind people convention going on and not one person or sign had Brazil so if they went to pool with guide dog they would of been killed! Made report hotel would give to me. Gave me one night off stay and. Said I d have to pay for
Rest could go enjoy anything we
Came to do as my ankle was so swollen. Had to basically limp to my daughters volleyball tounament we were there for. Had to be escorted Ari d as I couldn t walk correctly. Missed all fun they had because
Of
Injuries. Going
To my orthopedic in morning. Hotel wanted to still charge me as it was past exit time because I was explained what I needed to do. So rude. Can t wait to see dr then lawyer after
This horrible experience! Never going back there and hope no one else does either! Real fast was very good as was our waitress. Other that that rooms sub par can hear everything going on next door. Stayed at
So many embassy suites and this one was over all the worst. Another reason I won t come back to Boston.

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