s s_1686

Review of Fletcher Inspections Inc.

Beware - poor inspection missed substantial issue,...

Beware - poor inspection missed substantial issue, company won't make right.

I was directed to this agency by my realtor. When I arrived on the day of inspection, inspector Kenneth McLaurin of Fletcher was already done with his inspection. He gave a positive comment about "the house is in overall very good condition. Everything potentially problematic has been photographed and will be listed in a thorough inspection report". The "thorough inspection report" turned out to be a simple report structured as a list of condition checkboxes without much descriptive comments. Such a non-detailed report built from a template would be easily completed within 20 minutes. However the inspector missed a major issue. My nightmare began 3 weeks later when the contractor discovered the substantial amount of BLACK MOLD accumulated in the frames of the high-up windows in the living-room, which can easily be seen from a ladder. With two young children at home this is a great concern to me. The inspection report mentioned nothing about mold issues or any picture of it. The inspector failed to inspect the home in a reasonable professional manner and missed obvious defects that should have been uncovered by any inspector or any person with normal vision. I talked to both the inspector and the owner of the company. They are not willing to cover for the damage or to be held liable for anything to any extent. I have to go through a huge trouble of damage control because they did not do their job in the first place, and would not own up to any mistakes afterwards.

I am filing formal complaints to the official bureaus. I don't think I've ever written a bad review about a place, but this company did a poor job and won't stand behind their work.