I rang Customer Service this morning and was immed...

I rang Customer Service this morning and was immediately blown off when I informed them it's a gym equipment sitting in their warehouse for 2 days now, and then I was told it's a non-essential item. It's beyond the scope of Mainfreight 's practice to determine who needs physical rehabilitation, so you do not get to decide what items are essential or non-essential. We appreciate what you do to get goods to people but please don't make that decision not to make a delivery because you have decided yourselves the item ordered is non-essential. Consult your customers people. I have been waiting 12 days for this rehab equipment and no one is communicating clearly. And to think you charged me $47.86 for shipping and handling. I'm truly truly disappointed.