Great organization, Good People, Skilled technicia...

Great organization, Good People, Skilled technicians. Owner makes it a priority to meet customer needs. We have just purchased our second used fifth wheel from Optimum RV. When we spent our first night in our RV it was 36 degrees out and the furnace ran all night and did not keep us warm. We returned to the dealer ship and they found the manufacturer did not install heating ducts in the bedroom and bath. Most dealerships would have sent me on my way because it was a design issue not a dealer prep issue on a used rv.. Not Denver Beck owner of optimum rv. He put us his customer before the money and had his technicians get heat into that area and corrected the problem.We enjoy dealing with all the staff from our sales person Drake to all the office staff and all the technicians. Optimum RV does what ever it takes to see that the customer has a positive experience.