Answers promptly and customer service is much bett...

Answers promptly and customer service is much better now they've been around a while. Wish you could always talk to the same person, since some are very intelligent and willing to go the extra to help you resolve the problem. Still some confusing issues with the overall system for sure! I give 4 stars today. Admit that some times I only get 1 or 2 stars service. One issue right now rates 0 stars, since I was directed wrongly and will be stuck with a plan, I was told to move to, till I can get someone to move it to the right one, or another remedy. Geesh!