Terrible customer service. I booked online and the...

Terrible customer service. I booked online and the lady at front desk changed our room because she informed us that they were empty that night. They put us below loud guests that were banging around all night. I called the front to inform them but nothing happened. We came to go fishing and got 2 hours of sleep. Also check your alarm clocks because they go off at 5:30am. They also don t take debit cards. Made the checkout difficult.
All we got is a sorry and no sleep. Would not recommend.