Hello,

Hello,
we stayed at the Rila-Borovets Hotel on January 16, 2021.

The night with dinner and breakfast is 506 BGN, the dinner was a buffet with exactly four types of dishes and some other salad! Breakfast is also quite scarce considering the price of bed and breakfast! Non-alcoholic and alcohol are paid extra, the price definitely does not correspond to what is offered by the hotel !!!
When leaving the room, an employee from the reception informs me that I owe BGN 3 for a parking lot that is supposed to be free!
To my delight, the ticket was in my car and I had to go and pick it up to mark it in their system, returning to the reception I came across another employee and said that I wanted to pay for parking in the amount of BGN 3 as my colleague told me, respectively the employee explained to me that I did not owe anything because I was a guest of the hotel .... and in the end it turned out that their receptionists were cheating for BGN 3. And the cost is BGN 500.
Shame and disgrace, I would never stay again is Rila Hotel - Borovets