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We purchased a mattress and an adjustable base. A...

We purchased a mattress and an adjustable base. A few days later it was delivered and we realized the mattress and base where way to high (42") when placed on our platform bed. We called to explain that this would not work for us and have been given the run around every since. We were told the adjustable base cannot be returned, $990.00 down the drain. We then "might be able" to return the mattress and pick something of equal of greater value. $2,549.00. We have not sat or slept on the bed nor have we even adjusted the lift. The salesman has been rude and not willing to work with us, he sure was our buddy when trying to sell us the mattress and lift. We have made numerous calls to speak with someone and we get the same answer "someone will get back with you", well that has not happened. For the last 4 days we have had to sleep on the couch and chair because we have no bed to use. I will never spend another dime in that store. Friendly when trying to sell, rude and unprofessional when trying to return or exchange.

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