Horrible experience. Cancelled order, verified not...

Horrible experience. Cancelled order, verified not once but twice it was cancelled and yet still sent out and billed. Then trying to get a shipping label sent or even get a pick up for return was more convos that i should NOT have had to do. Then tired of waiting for their level 2 to get back to me ( a week is more then long enough ) I had to drive to another city to return, what should never have been shipped. Lets see if refund comes.