Ruth Grams

Review of St. Charles Toyota

We took my 2004 Corolla for an oil change and tire...

We took my 2004 Corolla for an oil change and tire rotation for $37. The oil change and tire rotation went well. Just before I brought my car in that day, I had stopped at a friends. He purchased a battery load tester and used my car for its trial run. My battery tested as a strong battery. After the oil change Fabian the service manager discussed the needs of my car. Fabian told me I needed a new battery. I asked for the print out of the test because I told Fabian I just had it tested one hour prior to service that day. Fabian said there was no printout available even though this is a digital test. He also told me the battery would need to be tested 9 or 10 times to get a good read. Then he told me I needed an alignment and he was going to charge me $109 for four wheel alignment. I reminded him it was a two wheel alignment. He said oh ya, I'll charge you $89. Needless to say nothing further was completed at this service department. Buyer beware.