HL Smith

Review of Franklin Chevrolet

I have been shopping the internet for a while for ...

I have been shopping the internet for a while for the truck in the color and options I wanted. Went to several dealerships in my home state of FL only to be disappointed. Located the exact truck I wanted at Franklin GMC via Autotrader. I called and spoke with Morgan Randall. The truck advertised was being sold as we spoke. He assured me he would locate another. When he called back he had located one and honored the advertised price. After we discussed price and my trade, coming to an agreement, he said he would have the truck there in two days. My wife, son and I made the 250 mile drive up to the dealership. When we arrived Morgan had the new truck pulled up front, cleaned and full of gas! He presented me with the sales sheet with the exact numbers we discussed on the phone! They took a quick look at my trade and after I took a test drive the deal was finalized. Justin took care of us in finance providing us with a lower interest rate than quoted by our credit union. Even the owner of the dealership stopped by our table to say hello! It is very rare that I have found a salesman and dealership do what they say! Always a fee thrown in and the negotiation process starts again, so I must say this is one of the best new vehicle buying experiences I have had! Morgan, thanks for being a man of your word! It was a pleasure!