I purchased a Smart Four Two, new, from Keeler Sma...

I purchased a Smart Four Two, new, from Keeler Smart in 2008. This car, six years later, has less than 40,000 miles on it. In the last four months, I've had to have it towed, twice. I've had to replace the starter motor, the muffler, and the control module for the transmission; for over $1500.00 in repairs.
With the last repairs, I had it towed to Keeler. I also spoke with John at the Smart Center. I felt that, as the car had less than 40,000 miles, I should not be making such expensive repairs. Smart Center John, however, kept lecturing me that they had Smart Cars with 200,000 miles. I'm not sure how this was supposed to fix my problem.
Now, this car is out of warranty. So, I offered to split the difference and pay half the repair bill. Smart Center John said that Keller couldn't fix cars for free. He raised his voice and shouted. I hung up on him. Previous to this, he said he would contact the repair center and tell them to fix the car, as I needed it in the end.
I contacted the Mercedes Repair Center, at Keeler, a few days later and was told the car was complete. I received a call later that same day asking if I wanted the car fixed. Smart Center John never did what he said he would do; he never contacted the Repair Center.
Contrasting the Keeler Smart Center, the Repair Center, despite the error in telling me the car was fixed, was helpful. They offered me a 10% discount on the repairs (while not a lot, at least it was an effort). Further, unlike the Smart Center, they were polite.
So, in the end, I cannot recommend the Keeler Smart Center. I will not buy another car from them. Ultimately, in my opinion, the customer is always right at Keeler Smart - right up to the moment they have your money.