I am currently using iiNet for the 2nd time (since...

I am currently using iiNet for the 2nd time (since I keep moving cities every few months for my studies/work) and find the flexibility and customer service in iiNet unbeatable. I live in a regional town in NSW and found them to be much better value for money than Telstra. Being a student, having the technician come to my place FOC was helpful (Telstra would charge 90+ dollars). No lock in period was great too. When I signed up with them the second time, I could re-use the modem I used earlier (unlike for Telstra who asked me to re-buy a new modem). And even better, I got 500GB for 60 bucks which Telstra could never give me even in my wildest dreams. I have used Telstra in the past and the speed is comparative. I have used Belong once but after many phone calls for nearly a month every night after work, I couldnt get them to work my service. They never kept up to the timing promised in follow up calls. However, in the 2 times I have used iiNet, the CS have called me back when they said they would and I never had to wait for their follow up calls. Even better, iiNet CS have themselves taken an initiative to call me or message me with the slightest development on my case.
Overall I am much happier with iiNet because of the cost saving, the ease of installation and activation and the amazing customer service which was there to make me known that they are taking my case seriously at every step. I think the staff is well trained and hi5 to you guys. Pls keep up the good work. It is really appreciated and I have told my friends about how amazing you guys are.
PH