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Zachary Hickman

3 years ago

My experience. Salesman was great. New car was d...

My experience. Salesman was great. New car was decent with some minor hiccups but was resolved. We purchased 2 vehicles.... brand new 2019 Honda Pilot with 2 miles on it and a week later a used 2015 Chevy Silverado. $70,000 dollars on cars. The Silverado. Back of driver seat/panel that covers it was rigged to hold on. after driving for a week it has fallen off exposing glue and screws holding it together. Rear passenger seat belt doesn t work. It will not latch. (Guess I should have tested the seat belts before purchase). Today 28 days after purchase my truck wouldn t start. The pig tail connector for the starter won t stay on the starter. It too was also rigged on and now won t hold. To start my truck I have to crawl under to rescuer the connection and hope it starts with out vibrating off. This takes several try s as it likes to fall off.
You would think they would at lest inspect the safety issues like seat belts working properly before selling a car, truck, and SUV. I know they say they do an inspection on a lot of items but you sure as sh*t let me down. I appreciate you getting me approved but I didn t expect multiple issues.

If you want to get ahold of me you know who I am. No need to post a message saying we are sorry about your issue and to contact us at .......

UPDATE...they called 2weeks ago and fixed all the issues my Truck. Thank you. Up grading to 4 stars.

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