We paid around $400 each person for a cruise to th...

We paid around $400 each person for a cruise to the reef and helicopter scenic flight. What a regretful choice! First of all the helicopter was running late... our flight was supposed to be at 12.30pm as we were the first people to sign all the papers when on board. We got at the platform around 12pm. Had to wait until 1.30pm to hear that helicopter was running late and we should be back at 2.45pm for our flight.

Obviously we couldn t enjoy the water before because as we had such a short time and we wouldn t be able to fly if we were yet. So one hour and a half lost for nothing.

We had lunch, because buffet closes at 2pm. As we had just a short period of time til flight time, we had to wait.

Again, no one could give us an explanation... it was already past 3pm and no one to assist us.

Almost 3.45pm the guy who takes care of the flights said they had an emergency and they had to send the helicopter back so they wouldn t be doing any more flights. We were upset but there was nothing we could do. But the worse was to come. 20 min after it, we saw a group of Chinese being taken to fly! Right in front of us and some other people that were suppose to fly with us.

Ridiculous company that doesn t appreciate people s money. We ve tried to contact someone on board, my agent also contacted their office but there was nothing they could do.

To finish all that... we were trying to resolve it for almost one hour and cruise was living at 4pm. So we ended up not enjoying our cruise at all.

Plus depart time was supposed to be at 9am but when we actually left cairns after 10am.

(PS. ONE DAY BEFORE I HAD A CRUISE WITH A COMPANY CALLED BIG CAT CRUISES. AWAY BETTER THAN THIS ONE! They had more variety of food, staff was super friendly and no one in the boat was seasick like in sunlover where almost everybody was. And AWAY cheaper!)

*and they stop at Fitzroy island only to get more people on board. You won t even have a chance to see the island!