The experience I had there was...intense. I picke...

The experience I had there was...intense. I picked up two dogs on the highway. Called 311. The next day, they called me and said to drop off here because they couldn t come out. I went there and there was no record that that was the case. the lady there said that the dispatcher told me to set up an appointment, not drop them off..which wasn t the case. She definitely told me to drop them off and be quick about it and get there before 6 because they were short staffed.. However, the lady at the animal center then went from 0 to 100 and said, so you re saying she s lying? So she had malicious intent? (Yes...she used the word malicious)....then started saying they were going to reprimand her!! I was so horrified. Super horrible. Mistakes happen! Yes, it s frustrating to be told one thing but honestly I was just frustrated...that s it. I didn t think anyone was malicious or wanted anyone reprimanded! And I made that totally clear, yet she went on and on: no, she WILL be reprimanded ...anyways, They took the dogs, which is great, but the experience was saddening.