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Arfa Maqsood

3 years ago

I have had some very professional experiences with...

I have had some very professional experiences within the outpatient departments however the A&E department needs a massive improvement. Firstly A&E reception staff need to be a little less condescending. People come to A&E in pain and desperation, they really needen't to be made feel like a burden or worthless. When you are waiting in A&E for 6 hours, you can really see how different people are treated differently by the reception staff.

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