Poorly organized & disappointing. I sought PrEP tr...

Poorly organized & disappointing. I sought PrEP treatment with RAIN and was told to speak with someone named Roberto. I called several times & never got an answer. I left Roberto a voicemail, still no return phone calls. Called again and spoke with someone who stated that she would have Roberto call me back. A week later I have yet to hear from Roberto. It's sad that those of us who are seeking preventative care cannot receive it due to the organizations inability or incompetence to provide care. I have since sought preventative care elsewhere.