We had a horrible customer service experience like...

We had a horrible customer service experience like many others have mentioned. The store is great but the customer service is terrible. Ours is specifically with the employee Eduardo. We asked him how his day was at check out and he went on a long talk about how horrible working retail in the holidays is. I was purchasing six mugs that were wrapped up for me and I asked to look at one of the mugs to make sure they were the ones I wanted and he gave me serious attitude. It was a gift and I wanted to make sure it was right. I then wanted to buy a Fir dish soap which he told me was not on holiday discount (I had been in the store 2 days prior and was given the holiday discount on the exact same item without even asking). When we had purchased all of our items we said when we were here 2 days ago they gave us a student discount...can we use it again? my husband showed his ID which is for MIT and we were told sorry it s only for UT students. I have never seen a student discount specific to one school?? He said I ll be sure to tell my manager that this does not count
He was just so rude and condescending. It s unfortunate so many people have issues with the employees because it is a nice store. I have never been treated so poorly by an employee as Eduardo treated us today.