Traded emails with the "Internet Sales Manager" Ha...

Traded emails with the "Internet Sales Manager" Had my pricing on one model that was due in to dealership in a bout a week, but I wanted to come in, test drive a different model and get my trade evaluated. I made an appointment for 6:00 PM. ISM said she would make time for me at that time. She "Looked forward to meeting me."
I got to dealership at 5:58 PM. Asked for ISM. She was not there, but another woman came by. She passed me to another gentleman, who went to view my "folder." He came back 5 minutes later and passed me back to the prior woman who had greeted me shortly after arrival. We say down and I explained what I had already set up with ISM. She went to get a car ready for me to drive. 20 minutes later she has one. I asked for second time since I arrived who would be evaluating my car. She walks back into the dealership, disappears for 5 minutes and comes back and says mo one is available. "Let's take the test drive." Or I can make an appointment and come back tomorrow? What a waste of 90 minutes of my time. I had recently moved to Boston and my prior dealer was farther away then I wanted to deal with for purchasing Hondas, which I do every 24 months.
BTW, three days later and not a single follow up email/phone call to apologize for wasting my time. Thanks for nothing Herb Chambers Honda! I won;t be coming in again anytime soon. Stay away if you prefer not to have your time wasted.