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A Cloud-based, HIPPA compliant platform - Cost is ...

A Cloud-based, HIPPA compliant platform - Cost is $799/ month but they offered discount. 12-month agreement, then month-2-month. Not appropriate for small/solo concierge practice! Demo introduction by Coleman Stout, Jake Martin & Matt Tibbs who are no where to be found once the 1-year contract is signed. Prior to committing, Benjamin Hansen, district manager, couldn t stop blowing up my phone, then ghosted. Was told they had Neurology templates but when I eventually gained access, they appeared to be written by a non-physician or someone without note writing competence. My staff & I spent months figuring out how to complete proper templates & finally gave up. Assigned a success coach available until you are in implementation phase . They were 2 trainers who did their best to train on a non-user friendly system. Separate practice manager interface from EMR.
As for getting someone to answer the phone from their help desk Jesus return will come sooner!
Pics: Covid puppy (Luke) waiting for me to finish figuring out how to merge templates In AdvancedMD!
My new office New EMR system has already been picked & vetted! Goodbye AdvancedMD 2022!

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