I really wish I had read other reviews before usin...

I really wish I had read other reviews before using them! Stay away! They will steal your money and their customer service is horrible.
I made a purchase for 6 tickets for a concert. An hour later I was printing the tickets out on my phone when I received a text indicating I was charged again for an additional 6 tickets. I immediately called the company who told me no refund is available and it was user error. I have tried calling and emailed numerous times for a refund however, the customer service says there is nothing they can do and refuse to transfer me to a supervisor. They only suggested I list the extra tickets for sale which would cost me hundreds of dollars to do. Conveniently for them, these extra tickets are unsellable because they are in an obstructed viewing area of the arena.