The installation guy was busted on my CCTV pulling...

The installation guy was busted on my CCTV pulling out his genitals and continued to urinate on the bricks of my house! A clear view.... ON MY AIRCON VENT.
I am absolutely disgusted in this company.
We have two bathrooms on our property that are available to use.. You just need to ASK.
He drove straight up to the house, urinated and then went and greeted himself at our front door.
Unprofessional, disgusting and extremely disrespectful to your customers property.

Another issue:
We were told 3 weeks wait until they could install after a deposit... We never heard from the company after payment. We called them 4 weeks later asking when they plan on moving forward with the job and they finally scheduled half of the job. No apology given.
This company never told us the rest of the job would be put on "hold" until the order comes off back order.. ZERO communication.
A disgusting service.

Awaiting for my written apology in regards to the public urination.
I have NEVER had such a disrespectful service until i used this company.
I will keep the footage, should you ever require it!

**edit.
I have since received my apology.
Management took this seriously which is all I can ask for after a shocking service.