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Shaneille Ulmer Review of HYATT REGENCY NEW ORLEANS
Very beautiful hotel with a good location - but ba...
Very beautiful hotel with a good location - but bad customer service. We arrived late on a Saturday to find that our rooms had been cancelled and we were not notified. They claimed they were completely booked and would have to move us to another motel. Never offered to comp even one night of the four rooms we had booked for 4 nights....disappointed for such a gorgeous hotel. Make sure to call to double check reservations before arrival.
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