Scoobie West

Review of 180 Parking Services

Last year, on 2/15/2017 -- I had the pleasure of a...

Last year, on 2/15/2017 -- I had the pleasure of attending an amazing book release party. While I was at the event -- 3 or 4 luxury vehicles were stolen from 180 Parking Services LLC (AKA 180 Valet -- owned by Mark Smith and Carlos Smith). I was lucky -- my vehicle wasn't stolen...only my keys. One of the workers said that they left the lockbox unlocked and unattended -- they do it all the time and no ones vehicles were ever stolen before.
After many calls and emails, I was notified that 180 Parking Services LLC did not have insurance with Potter Risk Advisors, LLC. at the time of the incident as I was led to believe (coverage began on 3/1/2017). Nor did they have insurance with Selective Insurance (policy cancelled on 2/6/2017). I filed the claim with Nadia Merle Jabr (Potter Risk) -- who wasn't their agent or carrier at the time of the loss, but stepped in to assist as she was their current carrier.
Nadia Merle Jabr convinced Mark to pay to have the locks rekeyed on my vehicle ($341.57) in July, 2017. Shortly after, Merle and Mark stop responding to phone calls and my emails. To date -- they still have not reimbursed me for having my condo and studio locks changed ($356).
I have spoken with several police officers and detectives that worked on finding the stolen vehicles and was advised they have several cases pending where vehicles were parked with 180 Parking Services LLC. Based on my 10+ years of being an insurance adjuster, I have come to one conclusion -- this claim has been handled recklessly, poorly and unprofessionally.
I do my best to operate my business with dignity and integrity. By not responding to my calls/emails to handle a claim that you acknowledge you owe, it shows a complete lack of honesty and integrity.
If you use 180 Parking Services LLC, do so at your own risk. They service Restoration Hardware Atlanta and Yebo Ski Haus -- be careful when you see 180 Parking on your valet ticket.
And yes -- I have ALL OF THE RECEIPTS. Emails, actual receipts, screenshots of conversations, policy cancellations...I have it all.