A hospice patient is on a high level of oxygen and...

A hospice patient is on a high level of oxygen and was experiencing a clog in his left nostril. On March 6, 2017, the call bell was rung at 8:45 AM, at 9:00 AM no one responded so his guest went to the nursing station to explain the issue. At 9:15 AM still no staff responded and again his guest asked the nursing station to please get some help. Help only came at 9:30 AM. This is unacceptable for anyone to wait 45 minutes after ringing the call bell.