Beckie Cook

Review of Southern Motion

Not even sure I can give them one star. We bought ...

Not even sure I can give them one star. We bought their "Refueler" model sofa and matching recliner chair in 2013 from a local retailer and purchased a 5-year extended warranty with it. Worst mistake ever. I sit here on the sofa - cockeyed - while writing this review. We have had nothing but problems with this sofa. Within a couple of weeks of being set up, we needed it serviced as the back on the left side (facing) was tilting. Then the cushion went and was replaced. Now it's only 3 years old and the same cushion has gone again, but this time the cover is coming off of it as well and.....it's not covered under the warranty. This sofa has been nothing but trouble since day 1. Looking back, we should've tried to return it when the back of the sofa went the first time. I should also mention that the matching chair has never set level. While looking at it, you can see that, too, is cockeyed. I will never be able to, in good conscience, recommend this furniture to anyone.