First, let me say that I used to work in carpentry...

First, let me say that I used to work in carpentry. Replacing windows was something I used to do, so I'm aware of the shortcuts that sleazy contractors could take.

From the very start, we had a great relationship with Renewal by Andersen. Scheduling appointments was easy and everyone was very prompt. Headquarters was extremely accommodating and we were never left waiting for someone to show up or respond to our questions.

Estimates were done right on schedule and Dawn worked with us and gave us an amazing demonstration of the quality of windows we could expect. They really thought out the process and presented in a very positive way. You knew right away you were getting top shelf material.

When the job started, Jon C., Leo and Brian phoned ahead to give us an accurate ETA. When they got here, they set up and immediately got to work. They went out of their way to protect our property and honestly I think the house is cleaner after they left.

The quality of their work was absolutely amazing. Looking around the house, you can barely see that work was done. We painted the trim before they showed up, so that helped, but the quality or their work was flawless. I was truly amazed at their professionalism and dedication to getting the job done to our satisfaction.

All three of the gentlemen who worked here (Jon C., Leo and Brian) were courteous and always ready to answer questions or respond to any concerns we had.

When they were done, the house immediately feels snugger (if that's a word) and looks so much better.

Now that the job is done, I'm truly pleased with every aspect of the work that they performed and feel that we received true value for the money we spent.

Thanks to Renewal by Andersen! What a job!

Sincerely,
Ed Olson