Pros: TV and internet bundle much more affordable ...

Pros: TV and internet bundle much more affordable than other providers.

Cons: TERRIBLE. CUSTOMER. SERVICE.
The woman who was helping me spoke to me the entire time with a horrible attitude and condescending voice. I ve only had this service for 3 months, I m not completely familiar with their billing invoice format. When I had a difficult time finding information she laughed and spoke down to me. As a paying customer I didn t feel I should be treated that way. When I asked to be transferred she told me no call back. Really Hawaiian telecom?! She even HUNG UP on me. I couldn t believe she hung up, it was the most ridiculous thing. Shame on Hawaiian telecom for having such terrible phone assistance for customers. I would rather pay more elsewhere and be treated professionally.

Overall: If you like to be treated poorly then Hawaiian telecom is the right provider for you.